CANCELLATION POLICY CHANGES
15/02/2025

Please be advised from 15 February 2025, the cancellation policy on court bookings will change from 48 hours to 72 hours.

 

Any courts cancelled prior to the 72 hours, the court fee will be returned as it is now to app balance.

 

After 72 hours, you will need to request a substitute as you do now.

 

If you are unable to find a substitute, you will be expected to offer your place as a 'free of charge' space or cover the cost of the places of the other 3 players.

 

When a court is booked in its entirety, ie one person pays for the court, you will no longer be able to convert this court to an open match should players drop out.  The 72 hour cancellation policy applies.  

 

Thank you

 

 

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